Terms & Conditions
Last Updated: 14 October 2026
1. Introduction
Welcome to Venulux (“we,” “our,” or “us”). These Terms & Conditions govern your access to and use of our website and its content, product collections, and business enquiry services.
By accessing or using this website, you agree to these terms. If you do not agree, please discontinue using the website.
2. About Our Website
Venulux presents Indian craftsmanship and product collections for potential international buyers, retailers, importers, distributors, interior designers, hospitality businesses, and corporate gifting companies.
Our website is intended primarily to facilitate product discovery and business enquiries. Submitting an enquiry does not constitute a confirmed order or a binding purchase agreement.
3. Product Information
We make reasonable efforts to present product descriptions, photographs, materials, dimensions, finishes, and other specifications accurately.
However, handcrafted products may have natural variations in appearance, texture, colour, finish, and dimensions.
Product availability, minimum order quantities, customisation options, production timelines, and other specifications must be confirmed directly with us.
4. Wholesale Enquiries and Pricing
Wholesale pricing, bulk order terms, minimum order quantities, delivery timelines, and customisation options may vary according to the product and order requirements.
Prices and commercial terms are subject to confirmation in a formal quotation or written agreement.
Submitting a request for pricing or a wholesale catalogue does not guarantee product availability or order acceptance.
5. Custom and Bulk Orders
Custom or bulk requirements are subject to review and written confirmation by Venulux.
Any agreed specifications, quantities, prices, production timelines, payment terms, shipping arrangements, cancellation conditions, and other commercial requirements should be documented in the applicable quotation, purchase order, or sales agreement.
6. Intellectual Property
Unless otherwise stated, website content, text, graphics, logos, photographs, designs, and other materials are owned by Venulux or used with appropriate permission.
You may not reproduce, distribute, modify, or commercially exploit website materials without prior written authorisation, except where permitted by applicable law.
7. Acceptable Use
You agree not to:
- Use the website for unlawful purposes.
- Submit false, misleading, or fraudulent enquiries.
- Attempt to gain unauthorised access to our website or systems.
- Distribute malicious software or interfere with website operations.
- Copy or misuse website content in violation of applicable rights.
8. Third-Party Services and Links
Our website may contain links to third-party websites or use third-party tools and services. We do not control independent third-party websites and are not responsible for their content, availability, or privacy practices.
Your use of third-party services may be subject to their own terms and policies.
9. Disclaimer
This website and its content are provided for general informational and business enquiry purposes.
To the extent permitted by applicable law, we do not guarantee uninterrupted website availability, error-free content, or the suitability of any product for a particular purpose unless expressly agreed in writing.
Nothing in these terms excludes or limits any liability that cannot lawfully be excluded or limited.
10. Limitation of Liability
To the extent permitted by applicable law, Venulux shall not be liable for indirect or consequential losses arising from the use of this website or reliance on its general informational content.
Any liability relating to a confirmed commercial transaction will be governed by the applicable contract and mandatory law.
11. Privacy
Personal information submitted through our website will be handled in accordance with our Privacy Policy.
12. Changes to These Terms
We may update these Terms & Conditions from time to time. Changes will be published on this page with an updated revision date.
13. Governing Law
The governing law and jurisdiction applicable to these terms must be confirmed according to Venulux’s registered business location and applicable legal requirements.
14. Contact Us
For questions about these Terms & Conditions, please contact us using the official contact details published on our website.
Venulux
Email: